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Excel error
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Dwb posted: 70 days ago :: Rank: (1) :: Comments(0) - Categories: Support

When I download maps in excel on to Google drive I get:   critical error has occurred. Please check the Admin Logs for further details.  


ANSWERS:

Re: Excel error

Posted: Wed, Aug 21, 2024 8:19 AM

You can send screenshot to the support email address: help @ fishing status dot com

Re: Excel error

Posted: Sat, Aug 17, 2024 8:18 AM

I can't figure out how to send a photo. I'm just writing numbers I want down so I have a work around. Thanks for trying. 

Re: Excel error

Posted: Wed, Aug 14, 2024 11:39 AM

I am having a hard time reproducing this. I can save the file to an Android phone and open it without issue. When I save it to Google Drive, it does not appear in the files. Can you send a screenshot of the error, the exact location, distance, etc you are trying to download?  I think it must be something in the data that is causing the issue since I cannot reproduce. 

Re: Excel error

Posted: Mon, Aug 12, 2024 11:39 AM

When exactly did the error occur so I can review logs?

8:34 this morning 

Was this error on our site, or from Google?

that was on the spreadsheet 

Does the error occur if you do not save to Google DrivE

Haven't been able to do that

 

What exactly are you downloading (area, distance, etc.).

trying to do map numbers

Are you using a PC or mobile device, and is this using the mobile app or website?

Mobile app o android phone

Re: Excel error

Posted: Mon, Aug 12, 2024 10:28 AM

I do not see any recent error related to this. I have some questions:

When exactly did the error occur so I can review logs?

Was this error on our site, or from Google?

Does the error occur if you do not save to Google Drive?

What exactly are you downloading (area, distance, etc.).

Are you using a PC or mobile device, and is this using the mobile app or website?

Any information you can provide would be helpful.